Domestic & international shipping

Wherever you call home, we've got you covered. We proudly ship both domestically across the United States and internationally, bringing our collections to customers around the world. Shipping is included for all domestic orders. International shipping rates will be applied.

shipping TIme

As a growing brand, we currently produce our products made-to-order rather than keeping large quantities in stock. This allows us to reduce waste while maintaining the quality and care that goes into every item.

Orders are typically processed within 1 business day and delivered within approximately 2 weeks, though shipping times may vary depending on your location.

We know this is a little longer than many larger retailers, and we truly appreciate your patience and support. As LBD continues to grow, our goal is to expand our inventory and streamline fulfillment to provide faster shipping and an even better shopping experience.

returns & exchanges

At LBD, we're committed to providing an exceptional shopping experience from start to finish. If your purchase isn't quite right or you need a different size, we're here to help.

Items may be returned for a refund or exchange within 14 days of delivery. Please note that original shipping charges, duties, taxes, and any applicable fees are non-refundable.

To help us process your return as quickly as possible, please ensure the items you send back match your original LBD order.

All returned merchandise must be in its original, saleable condition with all tags and labels attached. Every return is carefully inspected before a refund or exchange is issued.

Please try on your items with care. Returned products must be clean, unworn, and unwashed, with no deodorant marks, makeup, perfume, self-tanner, stains, pet hair, human hair, dust, or other signs of wear. Unfortunately, items that do not meet these requirements cannot be accepted and will be disposed of.

If you have any questions about your return, our team is always happy to help.

damaged or faulty goods

If your order arrives damaged or you receive a defective item, we'll make it right. Eligible items qualify for a free replacement at no additional cost.

To request a replacement, please visit our Contact page and submit a request with your order number, a brief description of the issue, and photos of the damaged or defective item. Our team will review your request and work to resolve it as quickly as possible.